Refund Policy
At The C & H Company, we want you to be completely satisfied with your purchase. If for any reason you are not, we offer the following refund policy:
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Returns Eligibility: To be eligible for a refund, your item must be in its original condition, unworn, and with all tags and packaging intact.
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Restocking Fee: A 5% restocking fee will apply to all returned items to cover the costs associated with processing and restocking.
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Return Shipping: Customers are responsible for return shipping costs.
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Refund Process: To initiate a return, please contact our customer support team within 30 days of receiving your order. We will provide you with instructions on how to return the item.
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Refund Amount: Once we receive and inspect your returned item, we will process your refund. The refund amount will be the purchase price minus the 5% restocking fee.
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Refund Method: Refunds will be issued to the original payment method used for the purchase.
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Timeframe: Please allow [mention the number of days] days for us to process your return and issue the refund.
Exclusions: Custom-sized products are not eligible for returns or refunds unless they are defective or damaged upon arrival.
By making a purchase from The C & H Company, you acknowledge and agree to this refund policy. If you have any questions or need further assistance, please contact our customer support team.